What is in the monthly report?
On the first of the month, what your clients did last month next to the month before. Pro and above.
On the first of each month, Pro accounts get one email with last month’s numbers beside the month before them: links shared, visits, listening time, comments, approvals and releases.
It is sent only when something happened. A month in which nobody opened anything sends nothing, because a mail reporting six zeroes is a mail nobody needs.
Switch it off under Settings → Notifications. The same numbers are on the project pages whether or not the mail is on.
Not covered here? Write to support@soneam.com.